Velocity Haulers (“Velocity Haulers,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide when using our website, requesting our services, communicating with our team, or interacting with us through other business channels.
This Privacy Policy explains what information we collect, how we use it, how we protect it, and how your information may be used in connection with our truck dispatch and related business services.
1.Information We Collect
Depending on how you interact with us, we may collect information such as:
- Full name
- Business or company name
- Phone number
- Email address
- Equipment or truck type
- Number of trucks
- MC/DOT or other business information voluntarily provided to us
- Service and dispatch-related information
- Information submitted through our website forms
- Communications and inquiries you send to us
- Technical information such as browser type, device information, IP address, and website usage information
We only collect information that is reasonably necessary for providing our services, responding to inquiries, communicating with customers and prospective customers, and operating our business.
2.How We Use Your Information
We may use the information we collect to:
- Respond to inquiries and requests for information
- Provide truck dispatch and related services
- Communicate with carriers, owner-operators, and business customers
- Coordinate dispatch-related activities
- Provide customer support
- Schedule consultations or calls
- Send service-related notifications and updates
- Process onboarding and business information
- Improve our website, services, and customer experience
- Maintain business records
- Prevent fraud, misuse, or unauthorized activity
- Comply with applicable legal and regulatory requirements
We do not use personal information for purposes unrelated to our legitimate business activities without appropriate consent where required.
3.Sms / Text Message Communication
If you voluntarily provide your mobile phone number and separately consent to receive SMS communications from Velocity Haulers, you may receive text messages related to your inquiry, requested services, dispatch support, appointments, account or service updates, and other communications consistent with the consent you provided.
Message frequency may vary depending on your interactions with Velocity Haulers and the services or communications you request.
Message and data rates may apply.
Your consent to receive SMS messages is not a condition of purchasing any goods or services from Velocity Haulers.
You may opt out of receiving SMS messages at any time by replying:
STOP
After you send STOP, we may send one confirmation message confirming that you have been unsubscribed, and you will no longer receive SMS messages from us unless you provide consent again.
For assistance with SMS communications, reply:
HELP
You may also contact us using the information provided at the end of this Privacy Policy.
4.Sms Consent & Mobile Information
Velocity Haulers respects your consent and privacy.
We do not sell, rent, or share your mobile phone number or SMS consent information with third parties or affiliates for their own marketing or promotional purposes.
SMS consent and mobile information will not be used for unrelated third-party marketing.
We may use service providers and technology providers that assist us with legitimate business operations, such as communications, website hosting, customer support, and business administration. Such providers may process information only as reasonably necessary to provide services to us and are expected to protect the information appropriately.
5.Information Sharing
We do not sell your personal information.
We may disclose information when reasonably necessary to:
- Provide requested services
- Operate and maintain our website and business systems
- Work with service providers assisting our business operations
- Respond to legal requests or comply with applicable law
- Protect our rights, property, customers, or business
- Prevent fraud, abuse, or unauthorized activity
- Fulfill a service or request initiated by you
Any sharing of information for business operations is limited to what is reasonably necessary for the applicable purpose.
Mobile phone numbers and SMS consent information are not shared with third parties or affiliates for marketing or promotional purposes.
6.Data Security
We take reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, disclosure, alteration, misuse, or destruction.
However, no method of electronic transmission or storage can be guaranteed to be completely secure.
7.Cookies & Website Technologies
Our website may use cookies, analytics tools, and similar technologies to:
- Improve website functionality
- Understand website traffic and usage
- Improve user experience
- Maintain website security
- Analyze and improve our services
You may be able to control certain cookie settings through your browser.
8.Third-Party Websites & Services
Our website may contain links to third-party websites, platforms, or services.
Velocity Haulers is not responsible for the privacy practices, security, or content of third-party websites. We encourage you to review the privacy policies of any third-party website you visit.
9.Your Privacy Rights
Depending on applicable law, you may have rights concerning your personal information, including the ability to:
- Request access to certain personal information we maintain about you
- Request correction of inaccurate information
- Request deletion of information where legally applicable
- Ask questions about how your information is used
- Withdraw SMS consent at any time by replying STOP
To submit a privacy-related request, please contact us using the information below.
10.Children'S Privacy
Our services are intended for businesses, carriers, owner-operators, and other adults conducting legitimate business activities.
We do not knowingly collect personal information from children under the age of 13.
11.Changes To This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business, services, technology, or applicable legal requirements.
When changes are made, the updated Privacy Policy will be posted on this page with a revised effective date.
12.Contact Velocity Haulers
If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:
Velocity Haulers
Phone: (269) 350-7299
Email: admin@velocity-haulers.com
Address: 7901 4th St N, STE 300, St. Petersburg, FL 33702, United States
Website: velocity-haulers.com
Sms Disclosure Summary
By voluntarily providing your mobile number and separately opting in to SMS communications from Velocity Haulers, you acknowledge that:
- You consent to receive SMS messages from Velocity Haulers.
- Message and data rates may apply.
- Message frequency may vary.
- You can reply STOP to opt out.
- You can reply HELP for assistance.
- SMS consent is not a condition of purchasing any goods or services.
- Your mobile number and SMS consent information will not be sold or shared with third parties or affiliates for
marketing or promotional purposes.